I'm amazed at how big and awesome this place is
Love it here! So many options. And the kids actually beg to go too! And the protein shakes...
Double the old gym fee, but now no longer 24 hour building. The pool has weird scheduled hours, what's the purpose of having a pool if it is closed most of the day. Limited leg equipment, I know people have made numerous suggestions about leg equipment needed but still get ignored. Machines easily wobble or rock back and forth. This place has potential, however the staff doesn't really seem interested in listening to the patrons of the gyms to make the necessary improvements.
The only reason I have given even the two stars above is purely because of potential. I have been a patron at the valley city recreational center for 14 years and have never had the disappointment in the facility as i have now. Though the building is attractive, the disconnection with us patrons and the staff including upper management becomes apparent within a few exercises. There has always, as long as I can remember anyway, been obvious bias of management preferring image over service such as displaying new and odd looking cardio equipment at the front while tucking all the aged and cheap free weights and benches in the back. This many long time users and I simply put up with and passed as normal. The reason I speak out now is on 06-16-17 I was rather rudely informed by a employee that there has been a recent hour change and I had five minutes to finish what I was doing and leave. It was 8pm on a Friday. The combination of the "not my problem " attitude and the fact that what used to be a 24/7 facility was now rushing people out the door because of unannounced and unexplained reasons all while still asking its mambers to pay a premium for the service is now too much to bear. I have grown up with this place in my life many members and staff know me by name but it is true that all things come to an end and beauty is only skin deep I wait eagerly for the new TRAC center in Jamestown.
They receptionists don't keep up with what's going on. Everyone is clueless when it comes to pricing and they don't go by their brochures. If they change anything when it comes to prices you won't know it until the day of. People patroning on memberships or drop-ins beware.
Gaukler Family Wellness Center is a US Gym based in Valley City, North Dakota. Gaukler Family Wellness Center is located at 733 8th Ave SW, Valley City, ND 58072, USA.
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